In Focus | Emotional & Spiritual Intelligence in Leadership

In Focus | Emotional & Spiritual Intelligence in Leadership


– Hello, I’m George
Moschoglou, coming to you from the LG Digital Studio at the Georgetown University School
of Continuing Studies. In Focus today, emotional
and spiritual intelligence. I’m joined by Dr. Dereje
Tessema, adjunct professor of Project Management at Georgetown SCS. Welcome Dereje. – Thank you for having me, George. – What is emotional intelligence and why it is important in business? – Emotional intelligence is the ability to identify, assess, manage
and control one’s emotions and use to guide one’s
thinking and actions. Why it’s important, because organizations that use emotional intelligence
are tend to be more agile and close to their customers
and for the leaders, the higher the position, the
better and the most important part for being emotional
intelligence because leaders use emotions to lead. – Yes, so we need to undergo
a transformation in how we see ourselves and the people we encounter and the world at large. We use a framework to do that, right? In the emotional intelligence world. It’s called, let me get this right, The Emotionally Competent
Leadership Framework. Can you briefly describe this framework? – Sure, I developed this framework to show the leader’s journey
from individual to group and from group to organizations and finally to nation building. At the individual level, a leader uses his emotional intelligence
to assess his own emotion. At the group level, the
leader use this techniques to build synergy within the group and at the organizational level, all important parts, including hiring, and personnel development are present and all of those critical activities are being integrated by
emotional intelligence. And of course at the
national level, this tool’s used to build another
form of intelligence, social intelligence and
the cultural intelligence for the betterment of the nation. – I see, so what caught my
attention in that framework, is that spiritual
intelligence helps leaders to go even further and observe, what we call the absolute intelligence. So, what is spiritual
intelligence and why it is essential to mature leadership? – Sure, spiritual intelligence is called the soul’s intelligent or the
intelligence of the deep self because it is absolutely
necessary for an organization, even for the leaders to touch
base with their own emotion and their spirits to manage
and guide their organizations. It’s important and it’s critical as well. – I see, so all these sounds promising, but what are the challenges
of developing emotionally and spiritually intelligent leadership and what do you recommend for
overcoming these challenges? – Sure, you know, any
form of intelligence, whether management, whether
it’s self-management or group management or even organizations and nation management,
start with self-management. And unfortunately, many
organizational theories and even management
practice, they don’t provide a detail focus on how a leader can use his emotional
intelligence to look inward and develop the capacity
to deal with his emotions. So having said that, this
tools will help leaders to develop the skills to
manage their employees, develop the skills to read
their customers’ emotions and also to transform their
organizations to the next level and to the higher level. – Dereje, thank you for
sharing your insights. It’s been a pleasure talking with you. And thanks to everyone
out there for watching. Stay tuned for more from the LG Digital Studio at Georgetown SCS.

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