Frequently asked questions
With a clear view of the future, we are responsible and with you; Jamco, in step with trust and transparency on the path of service provision.
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- Frequently asked questions
FAQ
If the electric motor is under warranty, is the round-trip shipping cost covered by the company?
The cost is for a one-way trip and is covered by the company.
In case of electric motor part failure, is it possible to purchase replacement parts from Jemco?
Yes, they are also covered by the warranty.
Is it possible to purchase electric motors directly from the factory, or is it only available through authorized dealers?
Yes, you can also purchase directly from the factory.
What is the warranty period for the electric motors?
Jemco, a knowledge-based company, is proud to offer the highest-quality electric motors, generators, and other related products to various industries, adhering to strict design and production standards. Accordingly, all Jemco products come with a 15-month warranty.
What are the features of Jamco electric motors?
These electric motors are designed with industrial design, high efficiency, and long life for various applications in manufacturing industries, pumps, fans, and power transmission equipment.
In what industries are Jamco electric motors used?
These motors are used in various industries such as automotive, food, pharmaceutical, textile, mining, agriculture, and ventilation and cooling systems.
What is the method to prevent engine oil leakage?
Timely replacement of mechanical seals and bearings and regular lubrication of parts.
What are the common problems with three-phase motors?
Noise and vibration, overheating, failure to start, burning smell, reduced efficiency, and oil leakage are some of the most common problems.
What is an AC electric motor and how does it work?
An AC motor is a motor that operates on alternating current (AC) and converts electrical energy into mechanical energy. These motors are commonly used in industry to drive equipment.
What are the types of AC electric motors and what are their applications?
There are two common types: single-phase (for small, household appliances) and three-phase (for heavy industrial applications). Each has its own uses in different industries.
What factors affect the price of an AC electric motor?
Engine power, brand, quality of materials, type of construction, and technical features such as efficiency and environmental resistance.
Why does an electric motor overheat?
Usually due to poor ventilation, overload or a bad bearing. Check the ventilation and flow path.
When should we service the engine?
Usually every 3 to 6 months or when you notice unusual noise, heat, or performance.
How to increase the useful life of an electric motor?
With periodic maintenance, proper lubrication, dust prevention, and ambient temperature control.
Does installation require expertise?
Yes, it is recommended to use expert technicians for installation and commissioning.
What is an industrial electric motor?
An industrial electric motor is a motor that converts electrical energy into mechanical motion and is used in various industries to provide power and move equipment.
How is the efficiency of an industrial electric motor determined?
Efficiency is calculated as the ratio of mechanical power output to electrical power input. Motors with higher efficiency consume less energy and are more economical in the long run.
What factors affect the useful life of an industrial motor?
Temperature, humidity, dust, overloading and improper maintenance can reduce the useful life of the motor. It is essential to use a motor of the appropriate standard and maintain it regularly.
